Privacy Policy

To use our website, you will need to provide us with a valid email address and you will be able to choose a username. Depending on the services you choose, we may collect additional information, for example: billing or payment information, a telephone number, and a physical address. Please note that for security and performance reasons, such content may need to be accessed by staff at Dandelion Alley.

Dandelion Alley uses a private messaging system. This is to enable communication between buyers and Dandelion Alley sellers. Dandelion Alley may from time to time deem it necessary to access messages sent via this system for security purposes, and in order to assist in resolving disputes.

We are committed to protecting your privacy. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act). The personal information we hold will be held securely in accordance with our internal security policy and the law. It is not our policy to share your registration data with any third-party companies. For commercial purposes we may provide aggregate statistics about our customers, sales, traffic patterns and related site information to reputable third parties, but these will not include any personally identifying information.

Dandelion Alley will retain your information only for as long as is necessary for the purposes set out in this policy, for as long as your account is active, or as needed to provide you services. If you no longer want Dandelion Alley to use your information to provide your services, you may delete your account. Dandelion Alley will retain and use your information to the extent as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. Please note that deleting your account may not free up your email address, username, or shop name for reuse on a new account.

You may inform us of any changes or requests regarding your personal data, and in accordance with our obligations under applicable data protection law, we may update or delete your personal data accordingly. We’ll respond to your request within a reasonable timeframe.

If you have questions or suggestions about personal information you can contact Dandelion Alley’s Support team by sending us an email here customerservices@dandelionalley.co.uk